![]() ![]() ![]() They also advise of the renewal price 30-45 days before the end of the current subscription. However, this enrolment with Norton can be switched off at any time. We clearly advertise this on the product page to inform customers prior to purchase. Unfortunately, this is something out of our control. Q: When activating, is asking for me to provide my billing information and enrol to the Norton Auto-Renewal Service?Ī: Norton on the 1st March 2019 introduced across the board an enrolment process for ALL Norton customers to provide continuous protection. Q: I have received a telephone call asking for payment to fix my computer saying they are from McAfee? Q: It's only allowing me to activate the License Key Once? Q: It is showing the License Key as already redeemed? Q: It is showing that my Expiry Date in Wrong and finishes early? Q: Issues downloading stops before it is completed? Q: Do I need to uninstall my current version of McAfee? Q: Can I use the License Key with my own McAfee Online Account? Q: Do I need to uninstall my current version of Norton? Q: What if my license key is for a different version then my previous one? Q: Can I use the License Key for my Renewal? ![]() Q: Can I use the License Key with my own Norton Online Account? Q: Is there a time limit for activating the key? Q: When activating, shows an invalid key? Q: When activating, is asking for me to provide my billing information and enrol to the Norton Auto-Renewal Service? 020 7616 5600 orĪlternatively, see below FAQ for common installation challenges and Questions. *(When all support line are in use, you receive a message saying number unavailable) This includes any challenges activating the License Key, as there will be no issue with the key you received, as these are supplied from Norton & McAfee. If you require any installation help, please contact the vendor direct, see options below, they are very good and offer completely free support. Other names may be trademarks of their respective owners.Norton & McAfee Technical and General Common Questions and Answers. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc. If you want to use or continue using a Norton product, purchase a valid Norton product subscription from Norton Online Store or other authorized retailer.Īlternatively, if you purchased your product directly from Norton or an authorized reseller, contact Member Services and Support with your product key and order information for assistance. ![]() If you purchased your product key from this type of seller, you may consider contacting the seller directly to resolve this issue. This measure is to prevent illegitimate use of our products and to deter or stop criminals from distributing fraudulently obtained product keys.īe aware that the product keys that have been stolen or fraudulently obtained typically end up for sale on unauthorized third-party websites and auction sites that offer them as legitimate, when in fact they are not. Your product key was reported as stolen, and we have taken steps to prevent further use of this key. Message: "Revoked Product Key: Your product key has been canceled and is no longer valid" ![]()
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